Free Shipping on Orders over $100
RETURN & REFUND POLICY
Bulk Orders
-
We do not accept returns on bulk orders unless there is a manufacturing malfunction. This includes errors such as printing errors or sizing discrepancies.
-
Customers must provide proof of the manufacturing malfunction. (Photo, Video, Etc.)
-
In the event of a manufacturing malfunction, we will remake the damaged pieces free of charge.
Blanks
-
Customers are responsible for the cost of shipping on returns of blank items.
-
A 100% refund of the purchase price will be provided upon us receiving the returned items.
Third-Party Damage
-
We are not responsible for damage incurred by third-party companies such as shipping carriers.
-
All defects must be reported within 24 hours of delivery. Any defects reported after this period will not be accepted.
-
If you have any questions or need further assistance, please contact our customer service team.
ZSAM CUSTOMER SERVICE
Instagram: @zsam.co
Whatsapp: +1 (626) 491-6519
Phone Number: +1 (626) 491-6519
Email: zsamclothing@gmail.com